Remedial & Special Needs
Au Pairs . Facilitators . Tutors

Meet the Team
Role & Function of a Facilitator

We have compiled this information for you based on our experience working with families and the successful placements we have confirmed as well as information obtained from parents, teachers and therapists.  We hope that you find it useful and we greatly appreciate any additional information you feel that should be included for other families and facilitators.


  • SCHOOL:  To act as bridge between the atypical child within atypical school system as well as between teacher and child
  • HOME:  To act as teacher, life coach, skills developer and/or enforcer (in a fun way) of therapy exercises within the home environment in instances of profound disability.  Your role is ultimately to get the child to their best level of achievement in line with (realistic) parental expectation e.g. this could be being able to feed themselves, toilet training, basic social skills, communication skills.  Each case is unique and these are just examples we are drawing on based on our family experience.
  • Creating independence and functionality within the school environment
  • Help build the child’s self-esteem
  • Focuses on the child’s strengths to achieve goals
  • Enhancing child’s social skills within the class room and playground
  • Help child to build coping skills and develop coping mechanisms both academically and socially
  • To assist compartmentalizing thoughts and activities
  • Facilitate the learning process of the child and assimilating information
  • Enabling the child to complete tasks independently and not doing the task on the child’s behalf
  • Creating enjoyment for the child in learning and in the school environment
  • Depending on the needs of the child, can make use of supplementary or complimentary aids
  • To provide support to the teacher and child’s classmates for the child in question and be equipped to manage any behavioural challenges of the child to minimize disruption of the class
  • Not to challenge the teacher in her classroom or parents and therapists but to work with them
  • Respect the teacher and class environment as well as the school rules, whether you agree with them or not.  Same applies to working in a home environment.
  • Focus is solely on child and not their classmates
  • Facilitator may be required to work with the child during recess times particularly if communication and social behaviour are the challenges that the child faces
  • Become an integral part of the child’s support team
  • Needs to provide regular feedback to parents, teachers and therapists
  • To enable the child and facilitate independence (unless physical needs that cannot be improved on and require ongoing assistance)
  • The 3 P’s:  Passion.  Patience.  Professionalism


  • The most important consideration is getting the right candidate to work with the child – qualifications do not necessarily mean they are a good fit for your child
  • Minimum Grade 12 with excellent command of child’s home language
  • Psychology, education or remedial experience or some childcare qualifications completed or current is a definite advantage but not essential


  • First and foremost as a family looking to hire a facilitator, you need to be very clear on what your budget is.  You need to be mindful of your expectations and how they align to your budget.
  • Facilitator rates are ultimately determined by requirements of the facilitation role as well as the family budget – in some instances families will need to relook at their number of hours expectations if they are unable to meet the market related rate for a facilitator.  In the same vein, some facilitators will need to reconsider their hourly rate if more hours are required
  • To a degree it may also be determined by qualification/s and experience of the facilitator but again comes back to requirements of the role
  • Rate range is extensive and is also determined by the number of hours each day/week the facilitator is required:  the more hours the lower the rate to accommodate family budget and vice versa.
  • General guideline of hourly rates:  R100 – R180 per hour but R300 per hour is not unrealistic if facilitator is only required for 1 or 2 hours a week.
  • If consistency is required throughout the year, viz. school holidays included, recommended that facilitator is paid a monthly remuneration based on set hours each day with leave taken at the convenience of the family.  Monthly remunerations are anywhere between R5000 – R8500 per month based on 3 – 5 hours per day.
  • As a general rule, no school holidays are worked but this is to be agreed between the family and the facilitator if continuity is required.
  • Only hours worked are paid for and no school holiday breaks are compensated for unless the facilitator is required to continue with the child throughout the school holidays.
  • The facilitator is employed directly by the family and not the school
  • Employment contracts are required as per South African labour laws, even if short-term assignment is required.
  • The Basic Conditions of Employment and Labour Relations Acts of South Africa govern the employment relationship between the family and the facilitator.